A Unique Student Identifier or USI is a reference number for the records of your nationally recognised training and is linked to the National Vocational Education and Training (VET) Data Collection.
Who does the government require to have a USI?
You require a USI if you are undertaking Nationally Recognised Training, a higher education student seeking Commonwealth financial assistance, or a higher education student graduating in 2023 or beyond. Without a USI you will not be able to get your qualification or statement of attainment.
When will you need to provide your USI to Affirm Training?
All students must provide their USI to Affirm training when applying to undertake a training course.
What happens if I do not provide a USI?
If you do not provide your USI you will be unable to undertake training with Affirm Training.
How do I apply for a course with Affirm Training?
Information on how to apply for training courses is available here. Information on the application process specific to each training course can be found on the course information pages. For more information, please contact Affirm Training on 9699 7711 or email [email protected].
Will I be guaranteed a job at the conclusion of my training course?
Information on employment opportunities can be found here. Specific training outcomes for each course will vary and relevant information will be provided during the application and training process.
Do I get a certificate for completing a course?
Yes. If you are deemed competent, you will be awarded the qualification and receive a certificate.
What does being 'competent' mean?
Being competent means that you have the appropriate skills and knowledge required to undertake a particular function or task. Your results are measured in terms of being competent (i.e. you have the skills, knowledge and attitudes required), or not yet competent (i.e. Further training is required).
I’ve lost my training certificate, how do I retrieve a copy?
Students may access their certificates through their student portal within VASTO. Should a student wish to receive a hard copy certificate they must make a request in writing and pay a fee of $35.
How do I access records of my nationally recognised training?
You can use your USI to access a record of all nationally recognised VET qualifications. To login, go to www.usi.gov.au
Where is training held?
Information on training location and times will be provided during enrolment. Training locations are detailed here. For more information, please contact Affirm Training on 9699 7711 or email [email protected].
How do I access course information?
Course information is provided on the course pages of the Affirm Training website. Course materials will be provided post enrolment. For more information on training courses please contact Affirm training on 9699 7711 or email [email protected].
Is student support or fee help available?
Yes. Details on student support and fee help can be found here. For more information on student support or fee help please contact Affirm training on 9699 7711 or email [email protected].
Am I eligible for government funding to complete a course?
This depends on the nature of the funding and the specific eligibility requirements. For specific information contact the Department of Education and Training, Student Enquiry Line on 1800 020 108, or contact Affirm Training (call 9699 7711 or email [email protected]) for specific advice regarding course funding.
How can I talk to someone about training?
If you would like to talk to someone about training, please contact Affirm training on 9699 7711 or email [email protected].
What is a Registered Training Organisation?
A registered training organisation (RTO) is a training provider registered by ASQA (or a state regulator) to deliver VET services. RTOs provide quality training and qualifications that are nationally recognised.
What are nationally recognised qualifications?
A nationally recognised qualification is a course that is recognised and taught to the same standard all over Australia. Nationally recognised courses are VET Accredited by the Australian Skills Quality Authority (ASQA). Nationally recognised qualifications are recognised in all states and territories and identified by the 'Nationally Recognised Training' logo.
I already have skills and experience. Do I need to complete a course to get a certificate?
In some cases, related study or work experience can be credited to your qualification. Recognition of Prior Learning is achieved through the assessment of evidence against the set of qualification criteria. For further information, please contact Affirm training on 9699 7711 or email [email protected].
What does 'mixed mode delivery' mean?
Mixed mode delivery is a combination of delivery methods that may include classroom based training, mixed with self-paced learning, online learning, workbooks or similar.
What is the Standards for Registered Training Organisations (RTOs) 2015?
ASQA uses the Standards to ensure nationally consistent, high-quality training and assessment across Australia's vocational education and training (VET) system. Compliance with the Standards is a requirement for all ASQA registered training organisations and applicants seeking registration. The Standards protect the interests of all students in Australia's VET system.
What if I have a complaint regarding a training company?
Complaints regarding training companies should be directed in the first instance to the training company concerned to allow them to respond and possibly address your concerns. A copy of our Complaint Grievances Appeals Policy is provided below along with the Complaint Lodgement Form POL003 – Complaint Grievances Appeals Policy FOR_283 – Candidate_Client Complaint Lodgement Report Alternatively, anyone with a complaint or query about the training sector can report a complaint to the National Training Complaints Hotline on 13 38 73. The hotline is available Monday to Friday, 8am to 6pm. Complaints can also be referred to the Australian Skills Quality Authority (ASQA) at http://www.asqa.gov.au/complaints/complaints.html
Can I request a refund?
All requests for refunds must be made in writing to ACES Training Manager outlining the reasons for reimbursement. Please review POL035 – RTO Refunds, Finance and Fees Policy in regard to the refunds. FOR_293 – RTO Refund Form must be completed and submitted as part of the request for refund by the candidate.
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